Terms & Conditions (T&C)

1. Acceptance of Terms

By accessing and using the Concept Boiler Systems applications (“Applications”), you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, you are not authorized to use the Applications.

2. Authorized Use

The Applications are intended solely for use by authorized personnel of Concept Boiler Systems or its affiliates. Unauthorized access or use of the Applications is strictly prohibited and may result in disciplinary action or legal consequences.

3. User Responsibilities

As an authorized user, you agree to:

  • Use the Applications only for their intended purpose.
  • Keep your login credentials confidential and not share them with unauthorized persons.
  • Notify Concept Boiler Systems immediately if you believe your account has been compromised.
  • Comply with all applicable laws and regulations in your use of the Applications.

4. Restrictions

You are prohibited from:

  • Attempting to gain unauthorized access to the Applications or related systems.
  • Modifying, copying, or reverse engineering the Applications or any part thereof.
  • Using the Applications in a way that could harm the systems or reputation of Concept Boiler Systems.

5. Termination

Concept Boiler Systems reserves the right to terminate or suspend your access to the Applications at any time, without notice, for any reason, including but not limited to breach of these Terms.

6. Liability

Concept Boiler Systems is not liable for any damages resulting from your use of the Applications. The Applications are provided “as is,” without warranty of any kind.

7. Changes to Terms

Concept Boiler Systems may update these Terms from time to time. Continued use of the Applications following any changes constitutes acceptance of the new Terms.

8. Governing Law

These Terms are governed by the laws of the state of Victoria, Australia, without regard to its conflict of laws principles.

Privacy Policy

1. Introduction

Concept Boiler Systems (“We,” “Us,” “Our”) is committed to protecting the privacy of authorized users of our Applications. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following types of information when you use the Applications:

  • Personal Information: Such as your name, email address, and other contact details.
  • Usage Data: Information about how you use the Applications, including log data, device information, and IP addresses.

3. How We Use Your Information

The information we collect is used to:

  • Provide and improve the functionality of the Applications.
  • Authenticate and authorize users.
  • Monitor and enhance security.
  • Communicate with you regarding the Applications.

4. Sharing of Information

We do not share your personal information with third parties, except:

  • As required by law.
  • To protect the rights and safety of Concept Boiler Systems and its users.
  • With service providers who assist us in operating the Applications, under strict confidentiality agreements.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are foolproof, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. User Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Request the deletion of your personal information, subject to certain legal obligations.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes, and your continued use of the Applications after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].